Fixbhi Return & Refund Policy

Thank you for shopping at Fixbhi

We offer a refund and/or exchange within the first 7 days of your purchase, if 7 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.

• To complete your return, we require a receipt or proof of purchase.

• Only regular-priced items may be refunded, sale items cannot be refunded.

• If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Warranty on Original Product will have different policy. Click Here to read for original Products

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@fixbhi.com and send your item to:

Fixbhi.com

229, S.V.P road near liberty photo studio,Opp khoja kabrastan,dongri mumbai -400009

+916360562712

.

Exempt Goods

The following are exempt from refunds:

• Mobile Internals Components Like Microphone Board, ICs, Flex Cables, Volume Buttons, Motherboards, Middle Frame, Housing, Backpanel, Backglass, Touchglass

• Tempered glass, Buy One Get One Products

Partial refunds are granted (if applicable)

• Any item not in its original condition is damaged or missing parts for reasons not due to our error.

• Any item that is returned more than 7 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

• If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

• If you have done all of this and you still have not received your refund yet, please contact us at support@fixbhi.com or +916360562712

Shipping

• Please do not send the product back to the manufacturer. It must be sent to the following Address [ whatsaap us to share the address as we ship from multiple warehouse ]

• You will be responsible for paying for your own shipping costs for returning your item.[In India we do provide free reverse pickup service if you received in damaged or defective condition] if we don't have reverse pickup service at your given Pincode we will give ₹100 in your fixbhi wallet

• Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.

• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

• Please see, we cannot guarantee that we will receive your returned item